Privacy Policy

Who we are

QuoteMe is operated by Eumelia Ltd, a company registered in England and Wales under company number 13010036. We are the data controller for the personal data you provide when using this service.

What personal data we collect

• Account data: email address, name, company name and any optional branding details you add.
• Quote content: customer briefs, uploaded quotes, line items, prices, terms and any photos or documents you upload.
• Usage data: how you interact with QuoteMe, such as quotes created, training uploads and feature usage.
• Technical data: IP address, browser type and cookies needed to keep you signed in and secure.

How we use your personal data

We use your data to:

• Provide, run and improve the QuoteMe service.
• Build your business’s quote-writing profile from the quotes you upload.
• Communicate with you about your account and respond to support requests.
• Keep the service secure and prevent abuse.

Our legal bases are the performance of our contract with you, our legitimate interests in running and improving the service, and compliance with legal obligations.

Data sharing and processors

We do not sell your personal data. We share it only with trusted service providers who process it on our behalf under strict confidentiality agreements, such as our cloud hosting, database and AI providers. These providers may be located in the UK, EEA or other jurisdictions with adequate safeguards.

Data retention

We keep your data for as long as your account is active and for a reasonable period afterwards to resolve disputes, enforce our terms and meet legal obligations. You can delete your account and associated data at any time by contacting us.

Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to processing of your personal data, and the right to data portability. To exercise these rights, contact us using the details below.

Security

We use encryption in transit, access controls and regular monitoring to protect your data. No online service can be completely secure, so please keep your account credentials safe.

Cookies

We use essential cookies to maintain your session and authentication. We do not use non-essential tracking cookies.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact Eumelia Ltd through the in-app help chat.